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Noticeboard

We are still looking for a volunteer secretary for our Patient Participation Group (PPG) - please contact the PPG Chairman on chairnorthdownprg@outlook.com or enquire at Reception.  The role mostly consists of taking notes/minutes at our quarterly PPG meetings and preparing the agenda prior to the meeting.  The surgery will continue to despatch copies of minutes to all our PPG members and to post any PPG items on to our website and on the various screens in the waiting room

Welcome to Northdown Surgery

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Patient Participation Group (PPG)

We  held our Patient Participation AGM meeting on 8th June 2016.  PPG Officers elected at this meeting were:

Chairman:   Shirley Madin

Vice-Chairman:  Janet Dell

Secretary:  This post is still vacant.  If you are interested in applying for this voluntary post, please contact chairnorthdownprg@outlook.com or apply in writing via Reception.

Our next meeting will be held on Wednesday, 14th September 2016 - see our Patient Group page for further details.

Thanet Health Network

have produced a document entitled "Better Health and Care in East Kent: Time to Change" which outlines some plans and visions for the future of healthcare in East Kent over the next 5 years.  Please access the document via the link below

East_Kent_Better_health_and_care_online_leaflet FINAL.PDF

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Please Give us your reviews

Good or bad, your comments are really important and will help improve the service for you and others.To leave feedback for Northdown Surgery, There are three main ways to do this where we can monitor feedback and respond accordingly

1.  You can either go to NHS Choices and leave a review at http://www.nhs.uk/Services/GP/Overview/DefaultView.aspx?id=36062

OR

2.  Click on the link below where you can tell us about the care you have received today via the Friends and Family Scheme.  Please visit  www.iwantgreatcare.org.

OR

3.  Write a letter or email us at tccg.northdownadministration@nhs.net.

It has come to our attention that some people are leaving unofficial reviews on various social media sites, including the use of extremely inappropriate language and personal attacks on members of staff.  This is not acceptable and may result in action being taken by the surgery (and other public bodies).  These sites are not anything to do with Northdown Surgery - we have no editing rights and no responses will be made to these comments.  In order to have your review/feedback/complaint responded to in the appropriate way, please use the correct channels as above.

(Site updated 24/08/2016)
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