Welcome to Northdown Surgery
Please see link below for the most recent version of the National Association of Patient Participation's recent e-bulletin supplied by our Patient Group Chairman.
NAPP E-bulletin - January 2017
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A smartphone app designed to cut waiting times at accident and emergency departments in east Kent has been launched by the NHS.
The WaitLess app combines current waiting times at all urgent care centres – drawn from the official NHS system – with up-to-the-minute travel information, to help people decide which urgent care centre to head to for faster treatment for minor injuries. To download the app, go to
Please Give us your comments
Good or bad, your comments are really important and will help improve the service for you and others so please leave feedback for Northdown Surgery using one of the three methods below. We can then monitor feedback and respond accordingly.
1. You can either go to NHS Choices and leave a review at http://www.nhs.uk/Services/GP/Overview/DefaultView.aspx?id=36062
2. Click on the link below where you can tell us about the care you have received today via the Friends and Family Scheme. Please visit www.iwantgreatcare.org.
3. Write a letter or email us at email@example.com.
Inappropriate Social Media usage
It has come to our attention that some people are leaving unofficial reviews on various social media sites, including the use of extremely inappropriate language and personal attacks on members of staff. This is not acceptable and may result in action being taken by the surgery (and other public bodies). These sites are not anything to do with Northdown Surgery - we have no editing rights and no responses will be made to these comments. In order to have your review/feedback/complaint responded to in the appropriate way, please use the correct channels as above.
(Site updated 23/03/2017)