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Noticeboard

The surgery will be closed for both bank holidays in May, i.e. 1st May and 29th May.  Please remember to allow extra time when requesting your repeat prescription.  If you are going away on holiday and require your prescription early, please let us know this to avoid your request being rejected as being too early

Welcome to Northdown Surgery

NAPP Bulletin

Please see below for the latest Bulletin from the National Association for Patient Participation.

NAPP bulletin APR 2017.pdf

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Fund Raising

On the 28th May, Northdown Surgery staff and squad are putting their bikes to the test for the 26 mile Viking Coastal Cycle Route to raise money for our local Pilgrims Hospice.  Please donate to our worthy cause via our Just Giving page (link below) or via the collection tin in Reception.  Thank you.

www.justgiving.com/fundraising/Northdown-Surgery

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National Diabetes Audit

Please see link for further details 

National Diabetes Audit.pdf

 

Waitless App

A smartphone app designed to cut waiting times at accident and emergency departments in east Kent has been launched by the NHS.

The WaitLess app combines current waiting times at all urgent care centres – drawn from the official NHS system – with up-to-the-minute travel information, to help people decide which urgent care centre to head to for faster treatment for minor injuries.  To download the app, go to

https://www.kentcht.nhs.uk/.../new-app-aims-cut-waiting-times-ae

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Please Give us your comments

Good or bad, your comments are really important and will help improve the service for you and others so please leave feedback for Northdown Surgery using one of the three methods below.  We can then monitor feedback and respond accordingly

1.  You can either go to NHS Choices and leave a review at http://www.nhs.uk/Services/GP/Overview/DefaultView.aspx?id=36062

OR

2.  Click on the link below where you can tell us about the care you have received today via the Friends and Family Scheme.  Please visit  www.iwantgreatcare.org.

OR

3.  Write a letter or email us at tccg.northdownadministration@nhs.net.

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Inappropriate Social Media usage

It has come to our attention that some people are leaving unofficial reviews on various social media sites, including the use of extremely inappropriate language and personal attacks on members of staff.  This is not acceptable and may result in action being taken by the surgery (and other public bodies).  These sites are not anything to do with Northdown Surgery - we have no editing rights and no responses will be made to these comments.  In order to have your review/feedback/complaint responded to in the appropriate way, please use the correct channels as above.

(Site updated 05/05/2017)
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